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Liqwifi Help Center

Advice and answers from the Liqwifi Team

General

How to Withdraw to a Bank Account (NGN and Crypto)

This guide explains how to withdraw funds from your Liqwifi wallet to your bank account.

Overview
You choose what you want to withdraw:
1. NGN withdrawals (from your NGN wallet balance)
2. Crypto withdrawals (from your USDT or USDC wallet balance)

Then you confirm the transaction using your Transaction PIN.

Before you start
1. Add or select a withdrawal account (bank details).
2. Make sure you have enough balance for the withdrawal.
3. Have your Transaction PIN ready.

Withdraw NGN to bank
1. Open the Liqwifi app.
2. Go to Withdraw.
3. Select currency NGN.
4. Choose a saved bank account.
5. Enter the amount you want to withdraw.
6. Confirm the withdrawal and enter your Transaction PIN.
7. Wait for completion.

Withdraw crypto (USDT or USDC) to bank
1. Open the Liqwifi app.
2. Go to Withdraw.
3. Select currency USDT or USDC.
4. Choose a saved bank account.
5. Enter the crypto amount you want to withdraw.
6. Confirm the withdrawal and enter your Transaction PIN.
7. Wait for completion.

Fees and balance requirements
1. NGN withdrawals include a flat NGN fee.
2. Crypto withdrawals also require NGN fee coverage.
For crypto withdrawals, you must have:
1. Enough USDT or USDC for the withdrawal amount
2. Enough NGN balance to cover the withdrawal fee

Pending withdrawals
Withdrawals are marked pending until Liqwifi receives the provider confirmation (webhook).
While pending, do not submit the same withdrawal again.

Common issues
1. Incorrect Transaction PIN
You must enter the correct Transaction PIN.
2. Withdrawal account not found
Add your withdrawal bank details first, then try again.
3. Insufficient balance
Top up your wallet (NGN or the required stablecoin) and retry.


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